"Theresa deserves greater recognition"

I have had several appointments with Theresa assessing me for tissue viability. Theresa has managed to get me an appointment with Mr Rashid at King’s College Hospital through her sheer persistence. When I received the appointment letter for the appointment with Mr Rashid I phoned Theresa straight away to let her know as she has spent so much time and effort in chasing up all sorts of people to get the appointment for me. Theresa has gone above and beyond her responsibility to sort this out for me, I get very emotional every time I think of her hard work in calling and calling doctors and their secretaries to get me an appointment.

People like Theresa deserve much greater recognition.