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"Diabolical telephone system"

About: Mid Essex Hospital Services NHS Trust

I attempted to contact ophthalmology.

After 50 minutes and dialling 7 numbers, none of which were answered by a human I reached reception who solved my problem.

I suggest that someone in authority try ring in themselves and discover the frustration for themselves.

I feel I now need anger management councilling after my experience.

Incredibly disgusted,

Barbara Eaton

I doubt anyone will call me.

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