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Emergency gall bladder removal

Story from nhs.uk

"Emergency gall bladder removal"

About: Royal Cornwall Hospital (Treliske)

Sent to ambulatory admissions by gp with abdominal pain. Was diagnosed with a blockage caused by gallstones. All the staff that tended to me and got me settled on a ward were very good.

The staff on both st mawes ward and pendennis ward were brilliant with their care and the operating staff did a fantastic job.

The wards were clean and the non nursing staff were also profesional in their duties.

Many thanks to the staff of st mawes and pendennis

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Responses

Response from Royal Cornwall Hospitals NHS Trust 6 years ago
Royal Cornwall Hospitals NHS Trust

Submitted on 28/06/2017 at 11:58
Published on Care Opinion at 14:20

Dear Anonymous

Thank you for taking the time to get in touch and tell us about your recent experience at the Royal Cornwall Hospital. I was sorry to hear that you had to undergo emergency surgery but was pleased to read that all our staff treated you with professionalism and that they did a fantastic job.

I have passed your kind comments to the teams involved in your care and know that they will be delighted to hear from you – it’s always good to know when we’re doing something right.

Wishing you a good recovery and thank you again for taking the time to give us such valuable feedback.

Kind regards

Julie Hughes, Patient and Family Experience Coordinator

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