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Fantastic service and care

Story from nhs.uk

"Fantastic service and care"

About: Northumbria Specialist Emergency Care Hospital

My husband was admitted to a&e yesterday and received fantastic service and care from all the doctors and nurses.Staff made us feel very comfortable and informed all the way through.Huge thank you!

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Responses

Response from Northumbria Specialist Emergency Care Hospital 6 years ago
Northumbria Specialist Emergency Care Hospital

Submitted on 28/06/2017 at 14:35
Published on nhs.uk on 29/06/2017 at 04:12

Dear anonymous,

I am delighted to hear that you received fantastic service from our team in the Emergency Department and so pleased to know that you were both kept so well informed. I will be sure to pass on your lovely review to the team involved in your care; I know they will be grateful to read it.

I hope your husband is feeling better.

All the best,

Jessica

Jessica Mallach – Head of Quality Improvement and Patient Experience

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