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"A very positive experience and I'm very impressed with Hairmyers hospital."

About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / General Surgery (Ward 5)

(as a service user),

My partner recently attended A&E at Hairmyers hospital with severe abdominal pain. He was hydrated, given pain relief, scanned and x-rayed within a fairly short time frame. He was subsequently admitted to ward 4 and underwent surgery the following morning and discharged the day after.

The service provided was efficient and the unit appeared to run very smoothly. The nurse "Bethany" in A+E, auxiliaries and all the portering staff we met were very friendly, funny and hard working. A very positive experience and I'm very impressed with Hairmyers hospital.

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Responses

Response from Margaret Meek, Director of Hospital Services, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Margaret Meek
Director of Hospital Services, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 27/06/2017 at 16:43
Published on Care Opinion at 16:58


Dear Nhssupport

Thank you for your feedback. I am delighted that you have had such a positive experience in relation to your recent visit to Hairmyres. I will share your experience with our staff and will ensure that Bethany is aware that you and your partner felt so supported during your visit.

I hope your partners recovery is going well.

Thanks once again for posting.

Kind regards

Margaret

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