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"we want attention."

About: Royal Gwent Hospital

(as the patient),

In my opinion the MAU unit is not big enough to accommodate patients who require treatment in this unit. I have seen very old people treated in armchairs until their is a trolley bed available or a regular bed. the staff are run off their feet in coping with the amount of patients they treat. every space is taken up.  

My treatment as been sprodiick to say the least tell a nurse you want some tablets etc and I feel you are ignored. so you keep on suffering. good job families visit to demonstrated. to staff that we want attention.

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Responses

Response from Aneurin Bevan University Health Board 6 years ago
Submitted on 03/07/2017 at 14:00
Published on Care Opinion at 14:11


Many thanks for taking the time to post about your recent attendance at MAU.

If you would like to make a formal complaint, please contact the Concerns Team by telephoning the Customer Contact Centre on 01495 745656 or if you prefer via email at Puttingthingsright.ABHB@wales.nhs.uk

We will pass your comments onto MAU.

Kind regards.

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