This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Carpal Tunnel Operation

Story from nhs.uk

"Carpal Tunnel Operation"

About: Shepton Mallet NHS Treatment Centre

I had my tests for the above at Yeovil and Musgrove Hospitals but came to your hospital for the surgery required, (not knowing anything about your hospital).

I could not believe how spotless the hospital was. The staff were extremely friendly and helpful and everything was explained before the operation. Throughout the operation the operating staff kept my mind occupied by asking questions and genuinely showing an interest. I would most certainly recommend this hospital to everybody. Well done to everyone at the hospital, you should all be very proud of yourselves.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Shepton Mallet NHS Treatment Centre 6 years ago
Shepton Mallet NHS Treatment Centre

Submitted on 28/06/2017 at 15:21
Published on nhs.uk on 29/06/2017 at 04:12

Dear Mr Smart

Thank you for taking the time to leave feedback regarding your recent visit with us.

At Shepton Mallet NHS Treatment centre we aim to provide a high quality, efficient and professional patient focused service and it was lovely to hear we have achieved that aim. We strive to maintain an open and friendly approach in our relationships with both patients and peers and recognise that this helps to allay fears and improve communication so making the treatment plan easier to understand and negotiate.

I will ensure the team are made aware of your comments and I hope that you are making a good recovery from your procedure.

Kind regards

Trudy Craig RN

Patient Quality and Safety Manager

T : 01749 333743

Trudy.Craig@careuk.com

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k