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"Excellent care"

About: University Hospital Hairmyres / Emergency Department

(as the patient),

After becoming suddenly unwell, I was seen in the emergency department and the care I received was excellent. The staff were so caring and professional making the experience a lot less stressful, thank you very much.

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Responses

Response from Margaret Meek, Director of Hospital Services, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Margaret Meek
Director of Hospital Services, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 23/06/2017 at 16:42
Published on Care Opinion at 16:55


Dear 11Patient,

Thank you for taking the time to post such positive feedback regarding your experience in the emergency department. I appreciate taking suddenly unwell is very alarming and I am glad that you felt supported. The staff will be delighted to read your comments..

I hope you are feeling better now and thanks again for posting.

regards

Margaret

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 23/06/2017 at 16:42
Published on Care Opinion at 16:55


picture of Lise Axford

Dear 11Patient

Thank you for taking the time to share your experience after becoming unwell. I am so pleased to hear that you found the staff to be professional and caring. I will share this with the team as any feedback is valued.

I hope you are recovering well

Best Wishes

Lise

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