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very friendly, helpful and supportive

Posted By robindx36

"very friendly, helpful and supportive"

About: Crosshouse Hospital / Stroke Care

(as the patient),

My recent healthcare experience was good. Doctors, nurses and all staff were very friendly, helpful and supportive. My treatment was for chest pain /stroke. I was in ward 3E

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 26/06/2017 at 11:33
Published on Care Opinion at 11:53

picture of Eunice Goodwin

Dear robindx36,

Thank you, that is great to hear. I will pass this to the team, I know it will be very much appreciated.

I hope you are recovering well now,

Best wishes,

Eunice

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