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"Poor treatment"

About: William Harvey Hospital (Ashford) / Accident and emergency

Went to out of hours doctors at WHH with my 4 week old baby, doctor asked a few questions and advised baby was probably not eating and sweating from the weather. 4 hours later I visited local A&E in Surrey, 7 doctors spent 8 hours trying to get a cannula in to calm his heart to save his life! We were rushed to Royal Brompton by ambulance where he spent another week in intensive care.

So upset doctor did not check heart rate or do ecg?? Very very unhappy with the hospital. Would never ever recommend.

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Responses

Response from William Harvey Hospital (Ashford) 6 years ago
William Harvey Hospital (Ashford)
Submitted on 28/07/2017 at 13:32
Published on nhs.uk at 14:31


I am so sorry to hear about your experience.

I hope your baby is making good progress.

If you would like to contact us we can look into this further for you.

Please call the PALS team on 01227 783145 or email the team on ekh-tr.pals@nhs.net

Many thanks.

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