This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Speed and quality of care has been overwhelming"

About: Barnsley Hospital / Respiratory medicine

Just want to say that for reasons I won't disclose, I have been truly overwhelmed by the speed and quality of service and care that I have seen first hand at Barnsley Hospital over the last month. Whilst the journey is far from over, it could have been over before it started.

So, in no particular order, could I say a heartfelt "thank you" to X-ray Appointments,

Day Surgery Unit, X-ray staff, Outpatient staff - Auxillaries, HCA's,

Nurses, Medical Staff, CT scanning team/radiologists, labs/pathology/histology and the MDT team.

I know from experience on both sides how much pressure there is on the system, on individuals. The NHS exists, in my opinion, in an increasingly overmanaged and policy/procedural driven era. Never forget that those that care do so because it's in their make up to do so, it doesn't come from policy v12.4. Things go wrong, and will do so, when humans are dealing with humans, all with the same frailties and weaknesses, exacerbated when overstretched. But what I have seen and experienced in the last 4 weeks has been humbling, and pretty much flawless. And has given optimism and hope.

We are lucky to have an NHS and even luckier to have a good hospital, not flawless (but which one is?), with wonderful people working in it. Don't take it for granted.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barnsley Hospital 6 years ago
Barnsley Hospital
Submitted on 26/06/2017 at 11:13
Published on nhs.uk at 11:33


Hello

Thank you for taking the time to leave feedback about your recent experience at Barnsley Hospital. We are delighted to hear that you had such a positive experience form start to finish. We will pass on these lovely comments to the relevant people.

Kind regards

Barnsley Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k