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"Poor experience"

About: Pilgrim Hospital / General surgery

(as the patient),

Left in pain and without antisickness when asked for meds. Ignored my request to be reviewed again by pain team. Nurses dismissed my claims of being too hot without a temperature-it is a symptom of my condition. Ward 8a bay 9 too noisy due to broken airflow mattress on bed opposite-not good when I had a bad head and noise made it worse. Lights out after midnight and on again at 5am to start getting other patients ready. Refused to ask doctor for sleeping medication despite my pleas as had been unable to sleep. Called me a liar when I said that I hadn't been asleep. No care and compassion, nearly discharged myself at 4am in the morning as wasn't being listened to or helped. The only reason the staff didn't want me to leave was because of the cannula in my arm, openly didn't care that I wasn't in a fit state to leave, just wanted my cannula out but were happy to let me go.

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