"Certain staff need to learn manners"

Attended main x ray dept with my child for an ultrasound. Only had a couple of minutes wait before being taken for the scan. The HCA was very pleasant, but I found the sonographer ignorant. No introduction, never said a word during the procedure, then just walked out leaving the HCA to explain the results would be sent to GP.

Would it not be courteous to introduce yourself and speak to your patients. Without them you wouldn't have a job!

The whole visit took 22 minutes, from entering the car park to returning to the ticket machine, so then we had to pay £3 for going 2 minutes over the 'first 20 minutes free' parking. If you insist on charging for car parking would it not be more appropriate to charge a staggered fee for the length of the visit.