"A&E staff were bright and ..."

About: Royal Derby Hospital

What I liked

A&E staff were bright and cheerful. (Attended Late evening, 18th April 2010) Radiographers were great.

Had a Plaster cast fitted and crutches were explained and they even watched me practice one sit down and one get up to make sure that I would manage on them.

Received a next day appointment for fracture clinic.

The Consultant's Registra was really enthusiastic and caring and the other orthopeadic registra who's name I didn't catch was very pleasant when the first doctor sought his opinion and they discussed my care with me as a contributor rather that an observer.

OT splint worshop made a very nice cast when I was ready to weight bear again which was comfortable and removable for personal washing and swimming later in my recovery

Orthopod seemed happy on the six week follow up that I was back in work and recovering and wished me the best for the future.

Anything else?

Had fantastic treatment and I don't think that positive feedback is heard about often enough.

Story from nhs.uk

Responses

Response from Royal Derby Hospital

We are really pleased to hear that the care you received was of the highest standard. I shall pass your comments on to the relevant departments who will be happy to hear such positive feedback, thank you.

J. Roberts, Communications

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Recently read

Shift-Alt-R