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Care Opinion

24 hour urgent service

Posted By Trix1

"24 hour urgent service"

About: NHS 24 / NHS 24 (111 service) Perth Royal Infirmary

(as the patient),

Whilst on holiday in Scotland I received excellent urgent care and service from Perth Infirmary, Scotland, 24 hour urgent care service.

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Responses

Response from Shona Lawrence, Clinical Governance Lead, Nursing and Care, NHS 24 6 years ago
Shona Lawrence
Clinical Governance Lead, Nursing and Care,
NHS 24

Submitted on 20/06/2017 at 11:22
Published on Care Opinion at 11:45

picture of Shona Lawrence

Dear Trix1

Thank you for your posting on Care Opinion. I am sorry that your holiday involved a trip to the hospital, however I am pleased to note your positive comments about the care you received. I do wish you well.

Within your story, you have referenced 24 hour urgent care, therefore the Care Opinion team has shared your story with NHS 24. With the limited detail provided, I am not clear if you made a call to our service and then were perhaps referred to attend at the hospital.

If this was the case, you may wish to contact us directly to provide some additional detail. I can be contacted on 0141 337 4582 or by email at patientaffairs@nhs24.scot.nhs.uk

I do hope that your trip to the hospital did not spoil your holiday and that you managed to enjoy your time in Scotland.

With kind regards

Shona

Shona Lawrence

NHS 24 Patient Affairs Manager

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