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from start to finish the staff were excellent

Posted By Dotcho

"from start to finish the staff were excellent"

About: East Surrey Hospital

(as the patient),

Not the most pleasant of procedures, but from start to finish the staff were excellent, not just in explaining and caring for me but also assisting me throughout the pre and post procedure.

Excellent performance. A real tribute to our NHS!

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Responses

Response from Branita Mills, Matron, Surgery, Surrey and Sussex Healthcare NHS Trust 6 years ago
Branita Mills
Matron, Surgery,
Surrey and Sussex Healthcare NHS Trust

Submitted on 20/06/2017 at 13:47
Published on Care Opinion at 16:27

Dear Dotcho,

Thank you for taking the time to give such positive feedback about your experience in Endoscopy.

The team work hard to ensure your experience, of what can sometimes be an anxiety provoking procedure, is dealt with the upmost Privacy, Dignity, Care and Compassion.

I will feed back your experience to the whole team.

Kind Regards

Branita Mills

Matron Surgery

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