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"Doctor causing more pain"

Waited for about two hours to see a doctor which I'm not bothered about, the receptionist where helpful but when I finally saw a doctor, the doctor was the rudest most arrogant person I have ever met. The doctor clearly did not understand the meaning of pain because as they touched the area of pain i fliched back as it hurt a ton and then the doctor had a go at me saying they are only touching the skin. I knew that hence why I moved away then after the doctor said that they continue to push on the area of pain. I ended up leaving the hospital in tears because of how much pain I was left in. Everything else went great other then that doctor or whoever I saw. Not happy at all

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Responses

Response from Clermont Child Protection Unit 6 years ago
Clermont Child Protection Unit
Submitted on 04/07/2017 at 15:43
Published on nhs.uk at 16:31


Thank you for taking the time to send your feedback.

I’m really sorry to hear about your experience and we would like to find out more about what happened when you visited this service.

In order to investigate further we need more details from you. Sussex Community NHS Trust is one of many Trusts that have services at Crawley Hospital so we want to make sure the correct organisation get to hear of your concerns. We would therefore be very grateful if you could please contact our patient advice and liaison team on 01273 242292 or by emailing sc-tr.serviceexperience@nhs.net.

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