"Fantastic patient care"

My mum has advanced dementia.

Yesterday afternoon she had a fall, cut her head and was taken to Addenbroke's by ambulance.

Everyone involved from ambulance crew to transport home was kind, patient, caring, professional.

I cannot praise them enough.

Mum is doubly incontinent and unable to communicate, she is also restless and agitated - not an easy patient.

I always expect the highest standards of treatment at Addenbroke's but the kindness, good humour and consideration for her needs (including food and drinks) was wonderful.

Thank you to everyone involved, I cannot praise you enough.