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Care Opinion

Breast screening

Story from nhs.uk

"Breast screening"

About: Ealing Hospital

Went to appointment today. All communications were with my appointment letter. Great instructions and directions on how to get to the correct place. Staff were pleasant and welcoming. Managed to see me early as an appointment was free. Quickly explained everything that was going to happen assisted throughout and then explained follow up process. Pleasantly surprised. Thank you to the team

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Responses

Response from Pamela Mellor, Patient Relations Manager, London North West University Healthcare NHS Trust 6 years ago
Pamela Mellor
Patient Relations Manager,
London North West University Healthcare NHS Trust

Submitted on 13/06/2017 at 16:51
Published on Care Opinion on 14/06/2017 at 09:59

Thank you for taking the time to let us know how well your appointment went today. I was very pleased to hear that the clinic was easy to find and that once there, all of the staff who looked after you were pleasant and welcoming. We will ensure that your kind words are passed on to the Breast Screening team at Ealing and thank you once again for your feedback.

Kind regards

Pamela Mellor - Patient Relations Manager

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