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Colposcopy is disgraceful

Story from nhs.uk

"Colposcopy is disgraceful"

About: Blackpool Victoria Hospital / Gynaecology

I hope you never need the colposcopy unit !!

Trying for 2 weeks to speak to a secretary and arranging an appointment it's an absolute joke!!!

Answerphone every time !! At various times of the day , nobody gets bk to you after namely asking for NHS number dob phone no ect and still not one call !!

Just as well cervical cancer is slow growing!

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 16/06/2017 at 10:00
Published on Care Opinion at 13:58

picture of Eleanor Walsh

Thank you for taking the time to share you recent experiences. I am sorry that from what you have described we do not appear to have met our own expectations or yours.

I would urge you to contact our Patient Relations team so that they can help you with the concerns you have raised and ensure that your concerns are fully investigated. They can be contacted directly by email on:

patient.relations@bfwhospitals.nhs.uk

Thank you

Andrew

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