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Outstanding Care

Story from nhs.uk

"Outstanding Care"

About: Sandwell General Hospital / Gynaecology

I don't usually leave reviews but in this instance felt it was something I had to do.

I have just returned home after having major abdominal surgery and feeling better every day.

Everyone I came into contact with at this hospital was outstanding.

I spent 3 nights in ccu before being taken to ward D27.

The level of nursing I received was just outstanding. Nothing was too much trouble for the nursing staff and care assistants.

If I requested pain relief or any type of assistance it was given immediately.

I would also like to thank my consultant and their team for their care.

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Responses

Response from Sandwell General Hospital 6 years ago
Sandwell General Hospital

Submitted on 15/06/2017 at 14:22
Published on nhs.uk at 17:32

Dear Margaret, thank you so much for taking your time to write the feedback. I am delighted to hear that you found our teams caring and supportive.

We believe we deliver a high standard of care at our organisation and I am pleased to read that you experienced this. I will be sure to pass on your feedback to the teams. Best wishes, Toby Lewis, Chief Executive.

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