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I had my Hysterectomy at Tameside ...

Story from nhs.uk

"I had my Hysterectomy at Tameside ..."

About: Tameside General Hospital

What I liked

I had my Hysterectomy at Tameside 5 days ago and my whole experience couldn't have been better. I was absolutely terrified before the op, but if I knew then what I know now, I wouldn't have been in the least bit worried.

The staff were wonderful. So reassuring and caring. At times they were very stretched (purely due to there not being enough of them) but this never deterred them from getting the job done and doing it with a smile. They deserve a medal, as I couldn't do their job at the best of times!

I was fully informed about the whole process I would go through and the type of anaesthesia I would receive was discussed fully with me before my op - as was pain management.

Although my appetite wasn't what it normally is due to the op I had, I was disappointed as the food was delicious! It looked appetising and was very tasty. I had lamb and vegetable pie for one meal and I'm sure it was homemade. The pastry on top certainly looked like it had been. The menu was varied so there was lots of choice.

I said to my husband that I actually felt as though I'd had a stay in a hotel (apart from the obvious discomfort of the op).

I for one, am very impressed with Tameside hospital and appreciate the excellent care I received.

What could be improved

The only thing I can think of is more nursing staff. I felt sorry for them at times because they were obviously under pressure but didn't "skip" over people. They still gave everyone their full attention and just accepted that it would take longer. I commented to one nurse on the night shift that she was running around like a headless chicken and I felt sorry for her. Even then, her concern was still for patients. She said she was rushing to get the obs and pain relief done so that we could settle down for the night sooner. She didn't want to disturb us for any longer than necessary.

Anything else?

The beds are very comfortable! This in itself is invaluable, especially after a Hysterectomy! They are fully electronic, so that the position can be adjusted to suit/aid you. I feel its far more important to have this than a TV each, for instance.

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Responses

Response from Tameside General Hospital 13 years ago
Tameside General Hospital

Submitted on 09/07/2010 at 11:17
Published on nhs.uk on 25/07/2010 at 20:38

Dear Helen,

Thank you very much for all the kind comments you have made about the excellent care you received at Tameside Hospital. I am so pleased that you felt that your experience at Tameside Hospital could not have been better.

We have recently invested additional funding in nursing, though not in this area. However, we are reviewing the whole nursing workforce during the current year so this will include this area. I am also very pleased that you were kept well informed – this helps to allay the anxiety you were understandably experiencing, and it is known that giving information helps to facilitate recovery. The catering staff pride themselves on the quality of food provided for staff, patients and visitors, and the service receives many compliments and very few criticisms – we believe our the service certainly challenges the traditional view of stodgy, inedible hospital food.

I am also pleased to learn that you found the beds so comfortable. About three years ago, we changed the beds across the hospital from the traditional rigid framed models to the electronic profiling beds which you used during your stay. We also replaced all the mattresses with a more comfortable model. In fact, when I go round the wards many patients ask if they can get one of these beds for home use !

We plan to introduce a bed side information system in the near future. This will be based on internet technology rather than the more traditional tv, and will mean we further improve our services to patients.

Many thanks for taking the time to post this message. I do hope you are now fully recovered.

I will ensure the relevant staff see your posting and my reply.

Best wishes

Philip Dylak

Director of Nursing

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