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"Like many others, I owe them my life."

About: The Royal Victoria Infirmary

In April 2017 I had a sub-total oesophagectomy at the RVI to remove a malignant tumour.

I cannot fault the treatment I received from this excellent team in Ward 36 and the ICU.

Despite very clear briefing beforehand, the experience was more challenging than I expected, made more so by some complications, but throughout I was treated with attention, respect and dignity - even when I was hardly able to reciprocate it.

At every stage, the medical team went out of their way to keep me informed and help me share the decisions necessary.

Ongoing tests and investigations were generously and promptly initiated.

Results were relayed to me as soon as possible.

The nursing and support staff were equally friendly and considerate.

I admire them.

If, Heaven forbid, you find yourself in this situation, this is the place to be.

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Responses

Response from The Royal Victoria Infirmary 6 years ago
The Royal Victoria Infirmary
Submitted on 12/06/2017 at 08:41
Published on nhs.uk at 11:32


Thank you for taking the time to post your review on NHS Choices and for rating our service as 5 stars.

We are delighted to hear you felt well informed and felt part of the decision making process. As always the Trust aims to place every individual at the heart of what we do so it is reassuring to hear that the whole team met your needs during and after surgery. We trust that you are recovery well following your stay in the RVI

Your kind words will be shared with the teams involved with your care who will be most grateful of your feedback.

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