"The staff where attentive and ..."

What I liked

The staff where attentive and everything happened the way it was explained it would.

Anything else?

It was a shock to discover that on returning to the hospital two weeks later for results of two biopsies that the consultant had not seen them and had to leave us in their office to chase them up. Before being admitted the mrsa swabs i had to have done also went missing and i had to return to have them repeated. This part was a dissapointment and a little stressful at an already worrying time.