"Poor Patient care"

I phoned nhs24  as I had made cuts to my arms that wouldn't stop bleeding. I was told to attend my nearest accident and emergency department, when I arrived the nurse I spoke to at first was lovely and made me feel less anxious.

I waited over 2 hours then a senior doctor took me through to and assessment room to which they explained that we would require a clean up and dressings put on, they were also very understanding and kind.

I waited for the nurse to come in and clean up my arms, when the nurse cane in, they were very judgemental when asking questions and having no understanding whatsoever.

I was told the cut would be cleaned which did not happen, they covered them without cleaning them and told me I was free to go. It wasn't until I got to the car that I realised one of the bigger cuts was still exposed.

I felt very upset and judged by the Staff nurse which didn't not help how I was feeling when attending accident and emergency.