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Attended A & E

Story from nhs.uk

"Attended A & E"

About: Manchester Royal Infirmary / Accident and emergency

My partner had terrible stomach problems and then he had blood clots coming from his private area the size of plums. As soon as he arrived at A & E, he nearly collapsed. What great security staff you have (dinner time bank holiday Monday) carried him straight to the desk and got him a trolley wheeled straight through staff amazing. The on call duty doctor words can not state how brilliant the doctor was and the nurses. Just fantastic, got treatment straight and after the terrible events of last week. I cannot put in words how amazing everybody is from the security staff, reception, to the nurses and consultant.

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Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 07/06/2017 at 09:16
Published on Care Opinion at 09:24

Thank you for taking the time to post your kind comment on the NHS Choices website. We were pleased to read about your positive experience at the Manchester Royal Infirmary and that your partner received the urgent care he needed in a timely manner. We understand this must have be an anxious experience for you and we were especially pleased that you found our staff to be helpful and caring. It is always good to receive feedback which highlights the dedication of our staff. We will ensure that you feedback is passed on to the Operational Manager of the Accident and Emergency Department so that it can be shared with the wider team.

Response from Manchester Royal Infirmary 6 years ago
Manchester Royal Infirmary

Submitted on 07/06/2017 at 09:16
Published on nhs.uk on 21/03/2019 at 22:06

Thank you for taking the time to post your kind comment on the NHS Choices website. We were pleased to read about your positive experience at the Manchester Royal Infirmary and that your partner received the urgent care he needed in a timely manner. We understand this must have be an anxious experience for you and we were especially pleased that you found our staff to be helpful and caring. It is always good to receive feedback which highlights the dedication of our staff. We will ensure that you feedback is passed on to the Operational Manager of the Accident and Emergency Department so that it can be shared with the wider team.

The Patient Epxerience Team.

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