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Excellent care

Story from nhs.uk

"Excellent care"

About: Royal Blackburn Hospital / General surgery

I recently spent several days in the Royal Blackburn Hospital having broken my ankle in a fall. I was very impressed with the professionalism of all the staff I encountered. I was treated with respect and staff displayed a pleasant caring attitudes at all times. . I cannot praise the staff highly enough.

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 05/06/2017 at 15:55
Published on nhs.uk at 15:32

Thank you so much for your feedback regarding your recent treatment within General Surgery for a broken ankle at the Royal Blackburn Teaching Hospital, and thank you for taking the time to do so.

It is lovely to receive such positive feedback about the care and treatment you received from all of the staff.

I will ensure your comments and thanks are passed onto the team who will be delighted to receive such wonderful feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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