I attend A and E with my support staff recently suffering from abdominal pain. I had previously that morning attended my GP where they said I had gastroenteritis, however the pain got worse. I was diagnosed with pancreatitis in December 2016. The pain felt the same as it did then. The pain became worse and was advised to get checked over further if pain became worse. I was seen by triage nurse at Crosshouse Hospital where they asked if I had been referred. I informed them no but was at my GP in the morning, they went to check if a referral had been made, came back and said no and checked my baseline observations, and then informed me that I was going through to see a dr. While I was waiting to be shown through to the main area of A and E the triage nurse shouted me back in and told me to go home as they had phoned my GP and My own GP said there was nothing wrong with me and I shouldn't be there.
Standing in pain they continued to tell me to go home. At this stage I was really anxious due to my mental health, I was in pain and felt upset that no one would see me, all I wanted was to be looked at as I did not feel myself at all.
My support staff asked for the complaints procedure and they couldn't believe they were sending me home when no one had checked me over. My support staff contacted complaints team who were very unhelpful and advised I speak to my own GP again. I was supported home where support staff monitored me and the pain worsened and my support staff contacted NHS 24 for further advice. I had an appointment with the on call doctor for around 2 hours later that evening. I attended appointment with support staff still in pain, they checked me over and informed me my heart rate was fast, my oxygen levels were low and there was a sound in my lung and I needed to go to the hospital. I was then that night admitted to crosshouse hospital ward 4a. I have inflammation of the stomach which was causing the discomfort. I feel that I could of been seen at the time I was there instead of being in pain all that time. I am horrified that this was the way I was treated and hope no one else would be treated this way. These people are there to help and care for the community however I don't think there was a care in the world shown when I was there.
"Sent home without being checked"
About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital Accident & Emergency KA2 0BE NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service)
Posted by Male A&E (as ),
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