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"the transformation in my daughter through the support"

About: Barnardo's Oxford Health NHS Foundation Trust / Child and Adolescent Mental Health Buckinghamshire

(as a parent/guardian),

My daughter was initially referred to CAMHs and we had some problems seeing different camhs practitioners and I felt helpless. My daughter was in a bad place, depressed, locking herself in her room and self harming at times.

My daughter was then allocated a barnardos buddy. She saw her for 6 weeks and the transformation in my daughter through the support and care of this wonderful lady enabled her to go back to school and it feels like I have my old daughter back. She now attends after school clubs has interests comes out of bedroom and speaks with the family.

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Responses

Response from Sarah Woods, PALS officer, Complaints & PALS Team, Oxford Health NHS Foundation Trust 6 years ago
Sarah Woods
PALS officer, Complaints & PALS Team,
Oxford Health NHS Foundation Trust

The Complaints & PALS Team’s role includes helping to resolve local concerns, providing information/signposting, listening to people about their experiences and logging compliments about clinical services.

Submitted on 12/06/2017 at 08:51
Published on Care Opinion at 12:02


Dear Butterflybella,


Thank you for taking the time to leave feedback around your daughters experience with a barnardos buddy and it is lovely to read how your daughter has transformed with this support.

I will share your lovely feedback with the relevant manager of the service and if you would like to discuss anything in more detail, please do not hesitate to contact PALS (Patient Advice & Liaison Service) on 0800 328 7971.

Best wishes

Sarah Woods

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