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"Ward 7 fantastic"

About: Westmorland General Hospital / Trauma and orthopaedics

I had a total knee replacement on 16.05.2017 and have nothing but praise for all of the staff involved in my care. Everyone was kind,caring and respectful at all times. They made both me and my partner feel very welcome & that nothing was too much trouble for them.

To be told to ring your buzzer any time you needed pain relief or help was amazing, I have been in hospitals where ringing the buzzer was a scary thing to do!

Everyone took pride in their role and seemed to really want their patients to be as comfortable & happy as possible during their stay. The atmosphere on the ward was lovely and it was good to have a giggle with staff too. I want to say a huge thank you to you all for making my time with you such a great experience and for being lovely,lively & brilliant at what you do feel proud please. Also have to say that the food was amazing not at all like hospital food brilliant.

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Responses

Response from Westmorland General Hospital 6 years ago
Westmorland General Hospital
Submitted on 05/06/2017 at 11:59
Published on nhs.uk at 12:31


Hi Krys - thanks for getting in touch and letting us know about your recent experience at Westmorland General Hospital. It is very nice to hear that you felt our staff were attentive and put the patients first, and that you found the atmosphere on the ward to be a positive one. We will pass on your lovely comments to the team involved. Thanks again, and wishing you all the best for your recovery.

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