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"Just a great hospital"

About: Derriford Hospital / Gynaecology

A few days ago, I was able to leave a comment about the excellent treatment we received at Fal ward following the unfortunate cancellation of my wife's operation. I am delighted to say that the hospital was able to offer another date for the procedure, and my wife has now had her operation and been able to come home.

Can I just thank once again all the staff and nurses, in particular this time on Meavy ward where my wife was sent to recover.

I found the ward to be very well run, clean and efficient, and the staff very helpful and caring.

Derriford is occasionally given adverse reports, which I find difficult to accept. For various reasons we have needed to visit the hospital for three different procedures in the past twelve months,

Everyone from the Doctors,

Staff nurses through nurses and healthcare specialists the cleaners and caterers has treated us with great respect and efficiency. There may be problems at the moment with the NHS but this in my experience has nothing to do with the staff at Derriford which we have found on every occasion to be exemplary.

Once again, thank you Meavy.

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 5 years ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust
Submitted on 30/05/2018 at 07:58
Published on Care Opinion at 08:54


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The Matron for Gynaecology has responded to say:

Thank you for letting us know about your experience of Meavy ward. We are delighted to hear that you felt that the ward was well run, efficient & clean and staff were helpful and caring. This is exactly as we would want it to be. The staff work very hard to maintain the highest standards possible. Matron Williams and Sister O’Donnell very much appreciates your kind words and they will take great pleasure feeding your comments back to team on Meavy.

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