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"Amazing Doctor, rude nurse"

About: Park Hospital

I had a procedure by the doctor who was absolutely fantastic, the doctor was 5 star they put me at ease, explained things to me, and really was brilliant.

The majority of nurses and care staff were also lovely, however my names nurse for the 2 nights that I stayed was really quite rude. They mumbled so much that I could not make out what their name was. I felt quite upset and like I could not press my buzzer as it was a hassle for them. I was very disappointed, I paid for my treatment myself as a private patient and this was not what I expected.

The hospital was clean, the theatre staff were really good, I liked that I had my own room and the food nice.

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Responses

Response from Park Hospital 6 years ago
Park Hospital
Submitted on 20/06/2017 at 09:01
Published on nhs.uk at 09:30


Hello,

Thank you for the lovely review, we are pleased you had a positive experience for the most part and hope you are recovering well! We're sorry to hear that parts of your stay were below expectations, should you wish to discuss this further please send me your contact details to sine.bakumeni@bmihealthcare.co.uk so that I can get in touch with you directly.

Thank you,

Sine

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