"I was treated in outpatients over ..."

About: Wythenshawe Hospital

What I liked

I was treated in outpatients over the course of 15 months. The consultant could not have been more caring, even ringing me at home when I was very ill and seeing me without appointment when she thought it necessary. I was always involved in decisions about my treatment. I cannot praise my care highly enough. The more junior doctors, the nurses, the receptionist, the people who have to coax blood samples out of my arm - have all been very good to me. Even the people who deal with complaints are extremely friendly and helpful.

What could be improved

Over all the time I was going, I never saw any wheelchairs at the place where you are supposed to be able to get them. One time I was feeling really ill and rang before my appointment to say I'd like a wheelchair. I was told there would be some at a certain place in the corridor. There weren't and never have been when I've been there.

Anything else?

This hospital - at least in the parts I have been in - shows the NHS at its best.

Story from NHS Choices

Responses

Response from Wythenshawe Hospital

Many thanks for your email. It is always appreciated when patients take the time to give feedback about the hospital.

I will pass on your comments to the appropriate members of staff.

Kind regards

Patient and Liaison Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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