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"I have read many negative comments ..."

About: St Mary's Hospital (London)

What I liked

I have read many negative comments about health care in nhs hospitals, but I wanted you to know that my experiences in St Mary's and the western eye hospital were totally excellent. Appointments were easy and convenient to make. Nurses were dedicated and helpful and the doctors were truly caring and professional. Thanks to all your staff for making my visits to your great hospitals a good experience.

What could be improved


Story from


Response from St Mary's Hospital

Dear Mr Havill – thank you for your kind comments. We are delighted that you had excellent care from our staff and were treated well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful