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"One up on a day full of downs"

About: Royal Surrey County Hospital / Gynaecology

I would like to say a bit thank you to all the nurses on the Elstead Ward where I was admitted after a miscarriage. Their care and kindness made such a big difference during the hard times I was going through. I want to thank one particular member of staff who was very kind when I was feeling my lowest. I was so sorry to learn that they are planning to shut the ward down.

I also want to say thank you to the A&E team. I was treated with dignity and kindness and I received the needed care very promptly. I also want to thank the anesthesiology team who prepared me for my surgery. The whole experience was painless and very straightforward. I can't thank you all enough!

LV (patient from room 2)

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Responses

Response from Royal Surrey County Hospital 6 years ago
Royal Surrey County Hospital
Submitted on 01/06/2017 at 11:01
Published on nhs.uk at 10:30


Thank you so much for taking the time to share your feedback with us. It is very pleasing to read that you had a good care experience with us and that you felt supported throughout. I will pass your comments on to the relevant managers to share with their teams. Wishing you all the best.

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