"Midwife support worker MDU"

About: Northampton General Hospital (Acute) / Maternity care

I came in for a glucose tolerance test, the support worker didn't bother to introduce themselves. No #hellomynameis. Attitude uncaring and can't be bothered, they were very miserable.

Poor infection control techniques when taking my blood, repalpated after cleaning their entry site - not good.

Told me off for putting pressure on blood taking site? Explained I have coagulation problems so need to apply pressure for a little longer. Continued to treat me like a child and tell me off for doing so. More training required??

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Responses

Response from Northampton General Hospital (Acute)

We are sorry to hear about your experience when you came for your test.

We will certainly pass on your comments and feedback to the relevant team so they are aware.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful