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not happy with previous visit

Story from nhs.uk

"not happy with previous visit"

After my previous visit i am amazed at the improvement. The staff have been really helpful as well as the doctor being exceptional and i am now happy to recommend to others.

Lets Hope it carries on improving.

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Responses

Response from Minerva Health Centre 6 years ago
Minerva Health Centre

Submitted on 30/05/2017 at 11:32
Published on nhs.uk at 11:31

Thank you for taking the time to provide us with feedback on your experience of our services. I am sorry you were disappointed with the service you received at a previous visit. At Lancashire care we are keen to understand peoples experiences and as such would be very grateful if you would contact the Hearing Feedback Team in order for us to better explore what has happened in your case especially the things that have made such a vast improvement for you. You can do this by email; hearing.feedback@lancashirecare.nhs.uk or by phone; 01772 695315 or by Freepost at FREEPOST LANCASHIRE CARE NHS FOUNDATION TRUST.

Regards,

Sarah Harrison, Head of Hearing Feedback

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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