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The care my husband received was second to none

Posted By dolly dimples

"The care my husband received was second to none"

About: Golden Jubilee National Hospital / General Surgery

(as a carer),

Husband underwent operation in golden jubilee hospital operation initially went well however suffered a small TIA which was noted the next day this unfortunately led to further operations after complications and was in icu for four weeks and hdu for two weeks however the care my husband received was second to none from the medical team also explained everything to me what was happening they are true angels and we owe everything to them for saving my husband

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Responses

Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital 6 years ago
Christine McGuinness
Communications Manager,
Golden Jubilee National Hospital

Submitted on 07/06/2017 at 09:15
Published on Care Opinion at 09:24

Dear dolly dimples.

Thank you for taking the time to post on Care Opinion about your husband’s experience of attending the Golden Jubilee National Hospital.

I am so sorry to hear of the complications your husband suffered and resulting time in critical care which I can only imagine was a very difficult time for you both. Spending that amount of time in critical care can be a major experience for patients and families alike and I am glad that you felt supported by the clinical team and they were able to explain things to you. Please be aware that if there is any aspect of the care or experience that you would like to discuss further with our clinical team we would be happy to support this.

I will ensure that your kind comments and thanks are passed onto the critical care team who I’m sure will be very grateful. Best wishes to you, and to your husband for his ongoing recovery.

Kind regards,
Christine

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Update posted by dolly dimples (a carer)

Thank you for your lovely message can I just add we have just finished taking part in a programme ins:pire which we found very helpful as it is geared towards patients who have spent a long time in icu. It was very informative and interesting met other people in the same situation as ourselves,the staff taking the course are a credit to your hospital from doctor quasim, lisa,lucy, Martin,John, Ross and fiona the physio, also volunteers Helen and Andrew and anyone I have missed I hope your funding continues as it is a fantastic opportunity for icu patients and family

Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital 6 years ago
Christine McGuinness
Communications Manager,
Golden Jubilee National Hospital

Submitted on 08/06/2017 at 08:51
Published on Care Opinion at 09:42

Dear DollyDimples,

Thanks so much for taking the time to reply back to us.

I am glad to hear that you were part of this programme and that you found it useful. I will of course pass your kind comments onto those staff and volunteers you have named who I’m sure will be delighted to hear how beneficial this has been to you.

Best wishes,

Christine

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