"Terrible service"

Posted via nhs.uk 6 years ago

Reception staff were very unhelpful and rude. One lady waited for five minutes to be acknowledged, despite there being five receptionists present at the desk. Need to rethink their organisation as highly inefficient.

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Barbara Castle Way Health Centre

Submitted on 30/05/2017 at 11:44

Published on nhs.uk at 11:31

Thank you for taking the time to provide us with feedback on your experience of our services. I am sorry you are disappointed with the service. At Lancashire care we are keen to understand peoples experiences and as such would be very grateful if you would contact the Hearing Feedback Team in order for us to better explore what has happened in your case. You can do this by email; hearing.feedback@lancashirecare.nhs.uk or by phone; 01772 695315 or by Freepost at FREEPOST LANCASHIRE CARE NHS FOUNDATION TRUST.
Regards,
Sarah Harrison, Head of Hearing Feedback

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Terrible service

"Terrible service"

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