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She was treated with respect and dignity

Posted By Sister Soozie

"She was treated with respect and dignity"

About: NHS 111 Queen Elizabeth Hospital / Accident and emergency

(as a parent/guardian),

After contacting 111  my daughter was taken to A&E by myself and my husband. She was rolling on the floor in pain and vomiting profusely. She seemed to have a spiking temperature and felt clammy and looked grey. Despite the difficulties from the cyber attack my daughter was seen to extremely quickly and spent the night on IV antibiotics, pain relief, anti sickness medication and fluid.

She was treated with respect and dignity by Dr Bramley and his team. A kidney infection was diagnosed and she was back home in bed asleep by 9am the following morning. Thank you all so very much! The NHS is truly amazing.

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Responses

Response from Queen Elizabeth Hospital 6 years ago
Queen Elizabeth Hospital

Submitted on 26/05/2017 at 17:01
Published on nhs.uk at 16:32

Our staff take great pride in patient care and are always delighted to read such positive experiences from people visiting our hospital.

It’s always very heartening when patients take the time to let us know when we’ve provided such a good service.

Thanks for taking the time to feedback, we will pass your comments over to the team.

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