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Treatment I received was wonderful

Posted By Devoted901

"Treatment I received was wonderful"

About: Crosshouse Hospital / Podiatry

(as the patient),

Margret was very nice. First, they checked my feet, left toe is very sore. They took care of me. , as I’ve picked up an infection.

She was thorough and instructed me to stay off my feet. I feel like the treatment I received was wonderful, and they cared about people. The staff were genuinely concerned for their patients welfare.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 24/05/2017 at 16:05
Published on Care Opinion at 16:26

picture of Eunice Goodwin

Dear Devoted901,

I am so pleased that you felt this way about your care at Podiatry, I will make sure Margaret sees this post, I am sure she will be very happy to read this about her service.

Thank you for taking time to let us know about it. I do hope your infection is well on its way to being completely gone.

best wishes,

Eunice

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