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Pleasant, helpful staff

Posted By Other954

"Pleasant, helpful staff"

About: Brooksby Day Hospital / Physiotherapy

(as the patient),

I found the staff very pleasant and keen to help every way they could.

I came away with a number of exercises to guide me toward improving my balance.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 24/05/2017 at 17:27
Published on Care Opinion on 25/05/2017 at 09:06

picture of Eunice Goodwin

Dear Other954,

That is fabulous, it must be reassuring to go home feeling armed with the tools to help you get better, especially from pleasant helpful staff. I will share this post with them, I am sure you will have made their day. Thank you so much for using Care Opinion to give us such your lovely feedback.

Best wishes,

Eunice.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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