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Absolutely delighted with the way things went

Posted By santa claus2305

"Absolutely delighted with the way things went"

About: Crosshouse Hospital / Endoscopy

(as a service user),

I went in for a colonoscopy. All the staff were very professional and I am absolutely delighted with the way things went, I am over the moon with my treatment.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 24/05/2017 at 13:32
Published on Care Opinion at 13:43

picture of Eunice Goodwin

Dear santa claus2305,

Thank you, this is great to hear. When I pass this to the team, I know they too will be over the moon.

All the best for your results,

Eunice

(Ps. I am not sure how I feel about the 'S' word (santa) so early in the year, especially with the sun shining!

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