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Why pay private when it's full of NHS patients????

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"Why pay private when it's full of NHS patients????"

About: Bmi - The Somerfield Hospital

I have used this hospital for many years, but not again if I can help it. I had noticed the hospital was getting tatty, the waiting room sofas were replaced with rows of chairs and everything started to look jaded. On the day I arrived I realised, without sounding like a snob, that the patients were scruffy looking, that sounds terrible but it was true, shell suits and trainers, and I asked the receptionist, after waiting ages to speak to them, if the hospital was NHS, and they confirmed they took NHS patients. I thought why am I paying for insurance to see this doctor when anyone can see them free? I had to go to Maidstone Hospital recently, I needed emergency treatment, and the hospital looked cleaner than the Somerfield!

I was being treated within seconds of arrival and the staff were lovely.

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Response from Bmi - The Somerfield Hospital 6 years ago
Bmi - The Somerfield Hospital

Submitted on 25/05/2017 at 14:57
Published on nhs.uk at 15:33

On occasions due to the high volume of patients being admitted we do have to allocate extra chairs within the Main Reception waiting area for the comfort of our patients.

This is a temporary measure and the extra chairs are removed at the end of the admission process when patients have been taken to their rooms.

We have an extensive refurbishment programme scheduled for 2017 and already a number areas across the Hospital have been updated.

We do have some Consultants who see NHS patients via the “Choose and Book” service.

We hope we have answered your comments regarding BMI The Somerfield Hospital, but should you wish to discuss this further please do not hesitate to contact me.

Quality and Compliance Lead | BMI Healthcare

Tel: 01622 208 000 | Ext: 8023 |

Address: BMI Somerfield Hospital, 63-77 London Road, Maidstone, Kent, ME16 0DU

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