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"Reassuring and Expertly run"

About: North Manchester General Hospital / Breast surgery

I arrived apprehensively as you'd expect. From start to finish it was quick, professional and warm. The staff were informative yet they remained friendly and reassuring. I saw the consultant who examined me then a short wait in between the mammogram and ultrasound scans. Another wait then back to see the consultant. Awesome service, no waiting in between to make appointments with other departments. Truly a one stop shop. Thank you so much for your hard work and effort to make what can be a hard experience, more pleasant.

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Responses

Response from North Manchester General Hospital 6 years ago
North Manchester General Hospital
Submitted on 25/05/2017 at 16:08
Published on nhs.uk at 15:32


Thank you for your feedback concerning the care, communication and empathy during your time in the Breast Clinic, which has been shared with the staff; they are delighted to learn that you had a positive experience, and left fully understanding the outcome of your results.

The members of staff in the departments strive to provide the best quality care they can, so we are pleased that your experience reflected this.

Regards,

Head of Patient Experience

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