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"Exceptional Standard Of Care"

About: Hexham General Hospital / Trauma and orthopaedics

I am 51 years old and I was admitted to Hexham General to have my left hip replaced due to osteoarthritis.

Like any patient about to embark on major surgery, I was worried and nervous.

Apart from a few complications with very low blood pressure and low iron levels due to loss of blood, the operation was a great success!

I was in hospital for 3 nights in order for my blood pressure to stabilise and to increase my Iron.

I have no hesitation in recommending my consultant and their team to any patient.

I also have high praise indeed for all the staff on Ward 3.

The standard of care received was most definitely 5*.

The dressing was due to be replaced after 2 weeks, however, it healed so well, a replacement wasn't needed.

It' was waterproof and didn't budge at all.

The wound is healing beautifully.

Once it's fully healed, I doubt you'll be able to see much of the scar st all.

Well done Hexham, I'm delighted we have such a good hospital close by.

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Responses

Response from Hexham General Hospital 6 years ago
Hexham General Hospital
Submitted on 24/05/2017 at 17:03
Published on nhs.uk at 18:32


Dear Angela,

Thank you so much for taking the time to post such a lovely review, I do hope you continue to make a good recovery from your recent hip replacement.

Any operation can be a nerve wracking experience, and I’m delighted that the excellent standard of care and support you received from the team contributed to an overall positive experience for you.

I will take great pleasure in forwarding your kind comments on to all staff involved as I’m sure they will appreciate the positive feedback.

With best wishes for a speedy recovery,

Annie

Annie Laverty - Director of Patient Experience

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