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"attendance at A&E today - 19.05.17 - excellence"

About: Southend Hospital / Accident and emergency

Attended the above department.

I was very impressed with the staff at the main desk.

The environment was calm and all patients were dealt with respect and speed.

My daughter was immediately given a bed and both doctors and nurses were extremely efficient.

They were clear when speaking to us and the porters were extremely caring and the whole experience was very good.

My daughter was put on a 'drip' and discharged as soon as the container was empty.

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Responses

Response from Southend Hospital 6 years ago
Southend Hospital
Submitted on 20/06/2017 at 11:11
Published on nhs.uk at 14:32


Dear Sir/Madam

Thank you for your post relating to our A&E department - it is great to hear such positive comments relating to treatment and staff.

Please be assured this feedback will be shared with staff.

Regards,

Patient Engagement Team

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