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"Major operation"

About: Manchester Royal Infirmary

I was admitted to have an op for a huge cyst/tumour on my pancreas, which meant I had to lose half my pancreas, my spleen and when in theatre they found it stuck to my bowel and I needed part of my bowel removing. This was a huge op and I was in theatre for about ten hours. The surgeon was amazing and I have never trusted anyone as much. My nurse was so caring and reassuring they has been a phone call away all through the recovery which I am still going through. All the staff nurses, doctors, theatre staff just everybody were brilliant and I felt so safe with them especially on ward 8 such a lovely ward dedicated to people with pancreas and liver problems. I was in hospital 11 days and can say they were 11 safe, comfortable, caring days. Thank you MRI for making a particularly hard few weeks and months better.

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Responses

Response from Manchester Royal Infirmary 6 years ago
Manchester Royal Infirmary
Submitted on 22/05/2017 at 17:14
Published on nhs.uk at 16:33


Thank you for taking the time to post your comments on the NHS Choices website regarding the exemplary care and treatment you received from the Division of Surgery when you had your procedure in October last year. We are always pleased to receive positive feedback which reflects the hard work and dedication of our staff and the values of our organisation. We were especially pleased to read that you felt theatre and ward staff were amazing, caring and reassuring. We were also pleased to read that your felt safe, comfortable and cared for during the eleven days you were under our care.

We can assure you that your kind comments have been passed on to the Manager to share with the wider team.

The Patient Experience Team

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