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"Excellent care in hospital"

About: Manchester Royal Infirmary / Cardiology

My partner was admitted into the hospital following an episode of heart failure. From collection by an emergency ambulance everyone with whom she came into contact was professional, caring and empathic. She was initially treated in A&E and then moved to a medical ward prior to being moved to ward 14. At all stages the staff were considerate and caring, not only of my partner but also me, ensuring that I was kept updated as to her condition and that we were both provided with relevant information as to her well being. She received the best of care on the ward and was discharged 6 days later with a full treatment plan. No better care could have been provided and we are both grateful for the friendliness and dedication of all the staff involved.

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Responses

Response from Manchester Royal Infirmary 6 years ago
Manchester Royal Infirmary
Submitted on 22/05/2017 at 17:15
Published on nhs.uk at 16:33


Thank you for taking the time to post your comments on the NHS Choices website regarding the exemplary care and treatment your partner received at the Cardiology Department. We are always pleased to receive positive feedback which reflects the hard work and dedication of our staff and the values of our organisation. We were especially pleased to read that the staff were considerate of both your needs ensuring that both of your were always kept informed about your partner's care and treatment, and that your partner was given a full treatment plan when she was discharged.

We can assure you that your kind comments have been passed on to the Manager to share with the wider team.

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