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"glaucoma surgery"

About: Basingstoke and North Hampshire Hospital / Ophthalmology

Post operative glaucoma surgery appalling.

Should be frequent, but no, my husband has only had one review with a junior doctor, three weeks after, not the day after, not the week after, not the follow ups that are recommended by the NHS or in the information given pre-op.

This is totally unacceptable and appalling.

If we had been given a better choice, we would have taken it.

Never again would we have anything down at Basingstoke hospital and are now looking elsewhere.

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Responses

Response from Basingstoke and North Hampshire Hospital 6 years ago
Basingstoke and North Hampshire Hospital
Submitted on 24/05/2017 at 10:59
Published on nhs.uk at 12:32


Thank you for taking the time to leave feedback regarding our ophthalmology service. I am sorry that your recent visit was not of the high standard we aim to provide. I have shared your comments with the clinical leaders, however, if you wish to discuss your individual circumstances further please contact our customer care team on 01256 486766 or email customercare@hhft.nhs.uk.

Alex Whitfield, Chief Executive

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